Please note: Our bar & restaurant are currently closed, following COVID-19 guidelines. Find out about accommodation

Double room at Widbrook Grange
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Coronavirus latest information

We recognise that you may have some concerns about your stay, and we’d like to reassure you that we are continuing to closely monitor the situation regarding COVID-19 (Coronavirus). Going forward, we will continue to monitor and follow the relevant Public Health England advice; please feel assured - your health and well-being is our priority.

Visiting Widbrook Grange

Thank you for your help...

While we all deal with the effects of Coronavirus (Covid-19), we wanted to keep you abreast of the steps our dedicated team are taking to help ensure your safety and comfort. As always, we are thoroughly cleaning the hotel, ensuring that we focus on high-traffic surfaces - such as door handles, bathrooms, tables, gym apparatus and spa facilities. We are also deep cleaning each room daily, and hand sanitiser is available in all departments, including on reception. Please use this upon entering the building, as well as washing your hands regularly for 20-seconds as per the government's advice using our various facilities.

We have spent the last few weeks analysing our operations and have introduced the following 7-point plan to minimise the risk to both our guests and staff alike:

1. Hand sanitiser is available at all entrances of our hotels and restaurants. We kindly ask guests to make use of these additional facilities.

2. All bedrooms are thoroughly deep cleaned, with a particular emphasis on wiping down all contactable surfaces.

3. All toilets and wet areas are thoroughly deep cleaned throughout the day.

4. All credit card machines are wiped down after each transaction.

5. All staff follow personal sanitation procedures prior to starting work and throughout their shifts.

6. Public spaces are deep cleaned at regular intervals throughout the day.

7. Any staff member returning from affected areas abroad have automatically been asked to self-isolate for 14 days.
 



book now, cancel later

flexible cancellation policy

It's fair to say: we're in unusual times. It's understandable if you are feeling concerned or anxious. We want to reassure you that it's business as usual at the hotel. We are taking every step we can to ensure that Widbrook Grange remains a special countryside idyll that you can escape to. Looking around our beautiful hideaway, things are unchanged: the natural beauty of the gardens, quirky interiors, and heartfelt hospitality... If you feel like you need to escape for a short break to reconnect and indulge, we are here to welcome you.

book with confidence

We understand that you may be holding back on making plans, and we want to reassure you. Our cancellation policy allows you to book now, and pay nothing until you check out. If you can't make it, you change your mind, or situations change beyond our control, you can cancel. This means that you can cancel any accommodation booking made after 16th March, without any costs at all. Book your stay...

buy gift vouchers

Any gift vouchers bought during March or April 2020 will be valid for 24 months, rather than the usual 12. We are currently updating our systems to support this change. However, please be assured that this is the case. This means that you can buy with complete confidence. Buy vouchers...



FAQs


Where can I find the latest travel advice?

If you are at all concerned about travelling, we advise following the advice from the World Health Organisation (WHO). This is the advice that we will follow closely, and suggest you do the same. We always recommend that you take out travel insurance before you plan a holiday, and our advice remains the same.  The latest advice is here:

LATEST WHO ADVICE


I have visited a country with restrictions (i.e. Italy) in the last 14 days

You are required to follow UK government advice surrounding any necessary self-isolation. You will be able to amend your trip, as long as you can provide proof of travel to a restricted area.


Should I cancel my booking?

We are currently operating as normal, and there is no need to believe that your stay will be compromised in any way. Normal terms and conditions apply for any amendments or cancellations. If the Government’s advice changes to prevent travel, please contact us to cancel or move your booking to a later date. Instances of “Disinclination to travel” are subject to our full cancellation policy.


What will happen if there is an outbreak at the hotel?

If there is an outbreak at Widbrook Grange we will follow advice from Public Health England. As our guest, you will be asked to comply with any additional screening measures that are put in place. If you develop symptoms, however mild, please follow the government advice.


What will happen if Widbrook Grange has to close?

We really hope this doesn't happen. However, if we are forced to close by Public Health England, you will be able to amend your booking to a later date.

 

If you have any questions or concerns, please contact us on 01225 864750

 

Best rates guaranteed
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